How ordering felt products works
A first order normally takes 6–10 weeks from enquiry to delivery. Most of the delay comes from unclear specifications, so we settle thickness, colour and branding at the beginning.
Six steps
-
1
Enquiry
Your product, quantity, deadline and claims.
day 0 -
2
Offer
Options, delivered prices and lead times in writing.
2 working days -
3
Samples
Swatches and a sample with your logo.
7–14 days -
4
Production
Starts after approval and deposit.
15–35 days -
5
Inspection
AQL check with a photo report.
1–3 days -
6
Delivery
Freight, customs and door delivery.
25–45 days
What we need from you
Company details
Company name and VAT number for the offer and invoice.
Logo and colours
A vector file and colour references.
Real deadline
The date goods must arrive, and whether it can move.
Typical timeline
| Stage | Duration | Your action |
|---|---|---|
| Offer | 2 working days | Choose options |
| Sample | 7–14 days | Approve or comment |
| Production | 15–35 days | Deposit |
| Transit by rail or sea | 25–45 days | Balance payment |
| Delivery in Europe | 1–5 days | Receive goods |
Frequently asked questions
Can it go faster?
Yes, with stock items, a shorter sampling stage or air freight. Each has a cost.
What happens if the goods do not match the sample?
Defects are handled under our terms of sale: we record them with photos and agree on replacement, repair or a credit.
Tell us what you want to make in felt
A product idea, a quantity and your logo are enough. You get delivered prices, minimums and lead times within 2 working days.
Request a quote
Send your product idea, quantity and logo. We reply with prices delivered to your country, minimum quantities and lead times.
- Reply on working days, usually within a few hours
- Prices delivered to your door, customs and VAT included in the calculation
- Written offer within 2 working days
What happens next
- 1Offer with prices and MOQs1–2 working days
- 2Samples to your address7–14 days
- 3Production and inspection15–35 days
- 4Shipping, customs, deliveryrail/sea 25–45 days, air 7–12
- 188 catalogue products, private label from 100 pcs
- EU company: VAT invoice, customs and GPSR handled
- Write to us in your language